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Carlton Gajadhar and Carly Straughan host The Brown Sign Podcast, focusing on the bits of the tourism industry that don't normally get much coverage. From careers in tourist attractions to visitor service excellence, we love to share stories from tourism professionals and hear about their experience of the wonderful, and sometimes weird, world of visitor attractions.
Episodes
Tuesday Aug 08, 2023
Tuesday Aug 08, 2023
At the age of 30, Ted Yeatts “accidentally” (and almost overnight) became the general manager of a small, struggling, ten-year-old hotel in Fort Myers, Florida. With no hotel experience, Ted figured out how to turn the hotel around and led it from one of the lowest performing properties in the brand, to one of the top in his area.
Through the next 10 years, Ted transformed multiple hotels and resorts. Now, as a hospitality consultant, he uses those experiences to help other businesses create a customer experience that results in significant improvements in their bottom line.
You can find more out about Ted here: linkedin.com/in/tedyeatts
You can find out more about your hosts here...
Carlton - https://www.linkedin.com/in/cgajadhar/ and https://www.carlton-gajadhar.com/
Carly - https://www.linkedin.com/in/carlystraughan/ and http://qlineconsulting.com/
With huge thanks to our sponsors, StaffSavvy and Retail Integration without whom this would not have been possible.
Absolute huge respect and thanks to our great editor over at Joe Shmo Productions who you can find over on Twitter at... https://twitter.com/joeshm0
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