17.5K
Downloads
29
Episodes
Carlton Gajadhar and Carly Straughan host The Brown Sign Podcast, focusing on the bits of the tourism industry that don't normally get much coverage. From careers in tourist attractions to visitor service excellence, we love to share stories from tourism professionals and hear about their experience of the wonderful, and sometimes weird, world of visitor attractions.
Episodes
Monday Sep 11, 2023
The Brown Sign Project - Phil Royle
Monday Sep 11, 2023
Monday Sep 11, 2023
Phil Royle is the Divisional Director of LEGOLAND Global Experiences & Standards. Royle also oversees all Guest Experiences within the 10 LEGOLAND Resorts around the world advising on industry best practice and Operations. Continuous Improvement, Transformation and Global Entertainment are the Divisions that sit without Royle’s scope allowing the parks to utilize technology to improve processes and systems within the theme parks and hotels.
Royle has over 22 years of experience with Merlin Entertainments Group PLC, the parent company of LEGOLAND Korea Resort and is a native of the UK although holds dual US & UK Citizenships. Previously holding senior roles within LEGOLAND Resorts, LEGOLAND Discovery Centers, Madame Tussaud’s, SEA LIFE Aquariums and the London Eye before joining LEGOLAND Florida Resort. His experience covers a wide variety of disciplines including Operations, Health & Safety, Brand Management and Corporate Events.
His studies have included Business Management, IT, Project Management and Health & Safety.
Royle lives in Winter Haven, Florida - USA but has previously resided in South Korea, Texas - US and California - US after moving from the UK 14 years ago. When not working, Royle enjoys archery, spending time road biking and kayaking with his wife Charlotte.
Board & Community positions held:
- Board Director - ACE Architecture Construction Engineering Mentoring Program, NY - CURRENT
- Board Director - New York State Tourism Industry Association (NYSTIA), NY - CURRENT
- Board Director - Pets Alive Animal Sanctuary, NY - CURRENT
- Board Director - Orange County Chamber of Commerce, NY - CURRENT
- Board Director - Goshen Chamber of Commerce, NY - CURRENT
- Board Director - BOCES Educational Advisory Board, NY - CURRENT
- Advisory Committee Member - Give Kids the World, FL
- MAPS (Mentoring & Peer Support programs), UK
- Board Director - Hollywood Business Improvement District, CA
- Board Director - Humane Society of Polk County, FL
You can find more out about Phil here: linkedin.com/in/phil-royle-0803a17
You can find out more about your hosts here...
Carlton - https://www.linkedin.com/in/cgajadhar/ and https://www.carlton-gajadhar.com/
Carly - https://www.linkedin.com/in/carlystraughan/ and http://qlineconsulting.com/
With huge thanks to our sponsors, StaffSavvy and Retail Integration without whom this would not have been possible.
Absolute huge respect and thanks to our great editor over at Joe Shmo Productions who you can find over on Twitter at... https://twitter.com/joeshm0
Comments (0)
To leave or reply to comments, please download free Podbean or
No Comments
To leave or reply to comments,
please download free Podbean App.